Dedicated Operations/Project Manager with international experience and a
successful track record of leading people and cross-functional project teams.
Over ten years experience in sectors across engineering, business development
and Operations. Recipient of 6 Achievement and Recognition awards during career
with Nortel
Career History
Jun
07 – Dec 07 Olympic Lifts
Operations Manager
Responsible for planning, developing and implementing strategy for operational
management and development to meet agreed organizational performance plans
within agreed timescales.
Achievements
·
Implemented a new method of scheduling that increased the overall number of jobs
per month
·
Organized stores, developed and implemented stock management process and model
·
Identified a large number of business improvement projects
·
Identified and implemented a new appraisal process
·
Implemented a best in class model for skill sets
Dec 04 – Jun 07 Nortel
Operations Project Manager
Multi disciplined project manager, responsible for the planning, management and
delivery of technical, strategic and operational projects across the EMEA supply
chain.
Achievements
·
Implemented Serial Number Tracking by installing a large scale custom MES system
thereby reducing manufacturing costs, increasing WIP control, reducing cycle
time and increasing productivity
·
Managed a cross functional team and a substantial budget to Implement RoHS &
WEEE legislation within operations. Transition to compliant product involved
minimal impact on business
·
Developed and managed Business Continuity Plan for MKS Operations
·
Involved in
development of Best Business Practices in Finance, Engineering, Materials,
Program Management, Operations, Quality Management Systems, Six Sigma and
Training
·
Managed all Cost reduction projects and project teams within Operations driving
a target of 10% reduction in cost each year
·
Implemented SOX compliance with zero gaps in operations remit
·
Instigated improvement in Employee Satisfaction scores
·
Successfully managed the training of 300 people in HRE SAP module and ethics
conformity
·
Redefined the technique used for API, successfully planned and executed the API
·
Interfaced with finance on both ABM and CAPEX studies
·
Improved internal communications within operations
·
Involvement in numerous Lean activities and projects that drove the business to
best in class status and reduced waste, cost, cycle time and raised efficiency
Dec 98 - Dec 04
Nortel
Customer Application Engineer
Work
with Product Engineering and Building Services to convert the customer
requirement to actual specifications.
Achievements
·
Successfully delivered technical specifications on a weekly basis
·
Represented CAE in all supply chain negotiations
·
Programmed a number of macros to increase efficiency and reduce lead-time
·
Reduced end to end supply chain lead times from 38 to 18 days
·
Part of the development team for both CCU and SIFC
·
Created and managed order validation department
·
Designed and programmed a stand alone specialized system to manage the SIFC
Business (received the engineering award of excellence)
·
Seconded to manage repair operations business for 6 months, successfully
redesigned all processes, increased efficiency and reduced cost.
·
Directly managed the India region and customer base for repair, improved
relations with both GAIL and Bharti customers
·
Consolidated repair systems and migrated to SAP with a total cost saving of
$600K/yr
Sept 98 - Dec 98 F.G. Wilson
Engineer / CAD Operator
Part of a team tasked to undertake a 4 Month project to re-engineer an American
product using British suppliers, parts and standards.
Achievements
·
Developed a tracking tool used to monitor which drawings had been updated
·
Successfully completed project to deadline
Sept 97 - Jul 98 NDAIFHE
Part
Time Technician & Network Administrator
Responsible for controlling, monitoring and maintaining servers and
telecommunications devices including resolving system problems.
Achievements
·
Successfully managed the network on both the Bangor and Ards sites